Accor Hotels in Queensland Report Strong Increase in Occupancy

New statistics from Accor, one of world's largest hotel operators, show that Queensland has recorded the fastest and most sustained rate of tourism recovery over the past year compared to all other States in Australia.

Accor, which operates 101 hotels in Queensland, has reported that the overall level of occupancy for the group’s hotels had increased from an average of 23% in April 2020 to 74% in April 2021.

Queensland’s average occupancy of 70% YTD significantly exceeds the national figure of 50%.

The recovery rate has intensified since the re-opening and stabilisation of borders, with year-on-year occupancies in QLD growing 21% vs the national occupancy demand declining at 6% (YTD until end of April 2021).

The best performing regions in Queensland for Accor were (YTD until end of April 2021): Sunshine Coast, Cairns, Gold Coast and Tropical North Queensland.

The success of the holiday destinations contrasted with the performance of Brisbane hotels, which recovered their average occupancy rate to 53% in April, though this was still well below pre-COVID19 monthly average occupancies of 75%.

Commenting on the results, Simon McGrath CEO, Accor Pacific, said, “The results reveal that Australians love to travel to Queensland. A combination of greater certainty regarding borders, an increase in flights, State and Federal stimulus measures, and a range of targeted marketing programs have significantly elevated holiday travel to Queensland in 2021.

“The Government stimulus packages have made an impact and judging by April’s figures, there is growing confidence in the leisure sector, with the success of the half-price airfare scheme and the opening up of the Trans-Tasman bubble likely to ensure that holiday travel remains buoyant over winter.

“Despite the improved forecasts, a worrying regional versus city divide has emerged and we cannot be complacent. Travel to Brisbane is subdued because of a downturn in corporate travel and conferences. Government support is crucial to re-building business, conference and events travel. I urge Government to consider how they might support our great cities return to prosperity through arts, sports and cultural events.”

Accor has plans to introduce two new brands – Fairmont Port Douglas and Mondrian Gold Coast – to the Australian market in 2023.

“The Queensland tourism infrastructure has never looked as healthy as it is today,” he said. “A whole new generation of hotels and brands have been introduced across Queensland over the past five years, which places the State in a perfect position to recover quickly. However, this will only occur if governments across Australia co-operate to both encourage greater flows of travellers and support the industry through significant fiscal and policy measures, reflecting the fact that tourism and hospitality were disproportionately affected by the pandemic.

"We welcome the Federal Government's budget announcement to allow foreign students to work more hours, as well as extend their visas for a year if they take up jobs in the hospitality and tourism sectors. Recognising our sector as 'critical' in terms of staffing shortages is significant, as many of our hotels have not been able to open to capacity because of the shortage of workers. The loss of backpackers and overseas students has impacted the tourism and hospitality industry at all levels, especially in outback and regional areas, which is limiting their ability to cater for growth in domestic travel."

Accor operates a complete range of hotel brands in Australia, from luxury to economy, with more than 340 hotels, resorts and apartment hotels under brands such as Sofitel, MGallery, Art Series, Pullman, Swissôtel, Grand Mercure, Peppers, The Sebel, Mantra, Novotel, Mercure, Tribe, BreakFree, ibis, ibis Styles and ibis Budget.

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