Vietjet to Increase Revenue and Improve Service with Upgraded Website

Vietjet has upgraded its website with a brand new look and a number of significant improvements designed to improve customer service as well as increase ancillary revenue.

Flight tickets and essential services, such as check-in baggage, seat and food selection, priority check-in, bus tickets, travel insurance, etc., can now be purchased via the website.

Customers can also search for information about itineraries, flights, fares, special offers, and quickly pay by online payment methods including credit/ATM card, e-wallet, QR code, Vietjet Skyclub, etc.

Vietjet also plans to integrate hotel products, entertainment programs, travel packages inclusive of air tickets and hotel reservations, financial services, duty-free shopping, etc.

The airline currently offers all passengers complimentary "Fly Safe" insurance which covers medical expenses for medical treatment for accidents, supports living expenses, and loss of income due to mandatory quarantine by the pandemic from VND1 million per day together with 24 hours accident insurance benefit of up to VND20 million. As the insurance coverage can change at any time, passengers are advised to check with the airline exactly what is covered and how it works before purchasing a ticket.

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