Amanda Hyndman Returns to Hong Kong as GM, AVP of Operations and Group Director of Quality & Rooms

(02 Dec 2021)  Amanda Hyndman has been appointed as General Manager of the Mandarin Oriental Hong Kong, Area Vice President of Operations and Group Director of Quality & Rooms.

In addition to managing the group’s flagship property, Amanda will oversee operations at The Landmark Mandarin Oriental, Hong Kong, Mandarin Oriental, Guangzhou, Mandarin Oriental, Macau and Mandarin Oriental, Sanya.

Amanda Hyndman

Amanda’s corporate responsibilities extend to the group’s Rooms Division and Quality Service programme, managing all aspects of global operational standards as well as Rooms Division, including front office, housekeeping and guest services.

A seasoned hotelier and no stranger to the city, Amanda joined Mandarin Oriental in 2007 as General Manager of The Excelsior, Hong Kong, before taking on General Manager roles at Mandarin Oriental, Washington D.C., and Mandarin Oriental, Bangkok where she oversaw the historic Authors’ Wing renovation and hotel’s 140th Anniversary.

In 2018, Amanda joined Mandarin Oriental Hyde Park, London as General Manager and Area Vice President, Operations and was responsible for the most extensive renovation in the hotel’s 100+ year history, successfully positioning the property as one of the finest hotels in Europe while also overseeing Mandarin Oriental properties in Munich and Prague.

Amanda is a British national, Fellow of the Hotel & Catering International Management Association and holds a BA (Hons) in Hotel Management from the University of Strathclyde.

“I am absolutely delighted to be back in Asia taking the helm of this iconic property and supporting our growing portfolio,” Amanda said. “My colleagues and I are fully committed to further enhancing the bespoke guest experience in delivering the exemplary level of sophistication and warmth of Mandarin Oriental through kind and generous service. I look forward to welcoming our Fans to this much loved address.”