American Airlines Appoints Cole Brown as Chief People Officer

American Airlines has appointed Mecole “Cole” Brown as Chief People Officer.

In this role, Cole will lead all aspects of the airline’s People organization, including the teams supporting Global Talent and Recruitment, Benefits and Compensation, People Operations and Diversity, Equity and Inclusion.

Cole will report to Elise Eberwein, Executive Vice President of People and Global Engagement.

“Cole is an extraordinary leader and the right person to lead American’s People function as we recover from a global pandemic and welcome our customers back to American Airlines,” Elise said. “Her experience with large, multi-national service businesses will translate well into the airline industry, and the breadth and depth of her human resources experience will support our coworkers in the best way possible. Above all, Cole has a servant leader’s mindset that complements American’s mission to care for people on life’s journey.”

Cole worked most recently with Amazon where she was Amazon’s Vice President of Human Resources for North America Customer Fulfillment before being appointed as Vice President of Human Resources for Amazon’s Devices & Services, Corporate & Business Development, and Advertising & Entertainment business segments.

Prior to Amazon, Cole served as Senior Vice President and Chief Human Resources Officer for Conifer Health Solutions.

Cole's experience also includes time as Senior Vice President of Human Resources for Walmart U.S. Stores Operations and Chief Diversity Officer for Walmart, Inc.

Prior to joining Walmart in its Legal Department, Cole practiced as an attorney specializing in the area of employment law and administrative regulations with Bashen Consulting, Wickliff & Hall, P.C. and Doerner, Saunders, Daniel & Anderson, L.L.P.

Cole holds both a bachelor’s degree and a Juris Doctor degree from Southern Methodist University in Dallas.

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