(27 Oct 2021)
Qantas has unveiled plans to open a temporary lounge
for eligible travellers flying between Sydney and London via
Darwin from next month.
Qantas’ flagship Australia to United Kingdom route
will operate via Darwin until at least April 2022 once Australia’s
international borders open on 1 November, due to WA border
closures.
Qantas will lease Darwin International Airport’s
Catalina lounge, which will have space for approximately 100
guests utilising existing furniture and fittings. The offering
will feature:
- Service delivered by local Qantas lounge team
employees, including a signature welcome mocktail and refreshing cold
towels;
- Lounge and dining areas
with a serviced buffet;
- Tailored menus for time of the day, drawing on
local culinary influences such as a Darwin markets inspired Asian
style soup;
- Premium Australian wines, beers and
non-alcoholic drinks;
- Power points through the lounge; and
- Bathroom
facilities.
Stephanie Tully, Qantas Group Chief Customer Officer,
said, “We know that spending time in our lounges
is one of the most enjoyable parts of the travel experience. We
are excited to work with our friends at Darwin Airport to have our
lounge facility ready next week in time to welcome our first
international customers in 20 months.
“Given the relatively
brief transit time of 90 minutes, our focus will be on offering a
comfortable space for customers to stretch their legs, enjoy a
brunch or light supper and to refresh before their onward journey.
“Previously, our direct flight between Australia and London
had the highest customer satisfaction rating on our entire network
and our plan is to recreate that as we restart.”
Customers
eligible to visit the Qantas Darwin International Transit Lounge
include:
- Platinum One, Platinum, Gold Qantas Frequent
Flyers and Qantas Club members;
- Customers travelling in Business
Class; and
- Eligible oneworld partner members.
Qantas will also
reopen its Sydney International First Lounge from 1 November and
its London and Los Angeles lounges in December.
In the interim few
weeks of operation, eligible Qantas customers will be able to
visit the British Airways T3 Lounge at London Heathrow and the
Star Alliance Lounge at Tom Bradley International Terminal in LA.
Other international lounges will reopen to align with the return
of further international routes.
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