Amadeus Unveils Details of Digital Transformation in Report: Journey to Cloud Planet

(06 Dec 2021)  Amadeus partnered with Microsoft earlier this year for a ‘once-in-a-generation’ transformation of its systems, which currently support hundreds of airlines, airports, hotels and rail providers, as well as many thousands of travel sellers.

Now insights into Amadeus' transformation and a glimpse into some of the projects underway are covered in a newly published report, ‘Journey to Cloud Planet’.

The report looks at the benefits of cloud capabilities for the travel industry and the technology transformation which will see more than 400 high performance applications transitioning to Microsoft Azure.

Supported by interviews with dozens of experts, the report includes insights from Mark Russinovich, CTO of Microsoft Azure and Corey Sanders, Microsoft’s Corporate VP, Microsoft Cloud for Industry and Global Expansion.

Amadeus has unveiled details of its digital transformation in the report: Journey to Cloud Planet

It also details the development of the Amadeus Data Mesh, a data lake which joins up travel data in an open, shareable, and transparent manner to help fuel data science and train advanced machine learning algorithms.

Christophe Bousquet, CTO, Amadeus said, “This report clearly lays out our vision to transform travel technology with Microsoft and I am confident it will inspire and create optimism in the industry as we continue down the path of recovery. The move to Microsoft Azure is the greatest technology transformation in Amadeus’ 30-year history and it marks the dawn of a new era. Travel data will be openly accessible, within a defined governance framework. The pace of innovation will drastically increase. Our customers can build the cross-industry traveler experiences we know are essential to increasing the overall value of travel.”

Additionally, the report offers a glimpse into the innovation projects currently being co-developed by Amadeus and Microsoft. These include the Traveler Centric Platform and other key areas such as travel search, and business travel.

Corey Sanders, Corporate VP, Microsoft Cloud for Industry and Global Expansion, said, “Being able to create a traveler experience that is much more hassle free is exciting, particularly when it comes to helping create a smoother journey for travelers. I think Amadeus and Microsoft can create solutions that will add more value services, reduce cost, and support the needs of travelers. Bringing data together and driving an AI solution on top of it will help not only Amadeus but also its partners to leverage better data-driven outcomes.”

The 56-page, 6MB report can be downloaded in .pdf format here.