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(11 August 2022, 12:02 +07)
Mandarin Oriental has strengthened the group’s
global sales team, appointing Raphael Lanfant as Global Vice
President Channel Sales, Geoffrey Webb as Vice President Global
Sales Partners and Celine Du as Vice President Global Industry
Partners.
Appointed Global VP Channel Sales, a newly created role
responsible for overseeing the global revenue growth and the
effectiveness of the newly formed Global Channel Sales and
Distribution organisation, Raphael Lanfant joins the
company from Alibaba,
where he held the position of Global Head of International Hotel
Partnerships.
Raphael has 20 years of experience in travel-related businesses, including commercial and distribution
leadership roles for Expedia Group.
A a French/Australian
national, Raphael has lived in Europe, Asia and the Americas. He
is currently based in Singapore.
From left: Geoffrey Webb, Joanna Flint, Raphael Lanfant and Celine Du
As VP Global Sales Partners,
Geoffrey Webb
will oversee the five regional sales hubs responsible for driving
revenue from the global travel agencies and tour operators.
Geoffrey joined Mandarin Oriental in 2019 as Director of
Commercial Strategy for the group’s flagship property, Mandarin
Oriental, Bangkok.
A seasoned hotelier, Geoffrey has over
three decades of operations and luxury hospitality experience working with brands including St. Regis, Peninsula, IHG, Hilton and
Sofitel in Australia, Canada, Middle East, United States and
Thailand.
An Australian national, Geoffrey will relocate to
London.
Appointed VP Global
Industry Partners, Celine Du will be responsible for Mandarin Oriental’s
global corporate and key account revenue.
Celine joined the group
in 2015 as Vice President Sales & Marketing, Greater China before
her promotion to VP Regional Sales, Asia Pacific.
Celine has 25
years of experience in luxury hospitality with senior roles at Shangri-La and IHG prior to joining Mandarin Oriental.
A Chinese national, Celine is based in Hong Kong.
“I’m
delighted to bring together this diverse and accomplished group to
bolster our global sales leadership, and to explore innovative
ways to support and enable our sales and industry partners around
the world. Collaborating with our travel industry partners is
critical to business growth in the luxury hospitality sector,
given the complex needs of the luxury industry’s discerning
customer base,” commented Joanna Flint, Chief Commercial Officer,
Mandarin Oriental Hotel Group.
Raphael will report directly to Joanna Flint,
while
Geoffrey and Celine report to Raphael.
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