(13 June 2022, 14:07 +07)
The Airline Passenger Experience Association
(APEX), together with the Triplt travel app, honoured Air Astana
with an award in the ‘Best Entertainment System and Inflight Food
& Beverage in Central Asia' category at a ceremony held in
Dublin on 8 June 2022.
Dr. Joe Leader (left), CEO APEX and IFSA with Aida Khachatryan, IFE Supervisor, Air Astana
The Triplt app collected independent passenger
feedback from more than one million flights on 600 airlines
worldwide with passengers rating carriers on a one-to-five star scale
covering five parameters: seat comfort, in-flight service, food
and beverages, entertainment system and wi-fi service.
Yelena Obukhova, Vice President of Inflight
Service of Air Astana, said, “Receiving this prestigious APEX
award is a testimony to Air Astana’s commitment to continuous
service improvement and development. The independence of passenger
assessments adds value to the award and we are grateful for their
positive feedback.”
Air Astana has previously been awarded the APEX
5-Star Award in the Major Airline category three times between
2018 and 2020.
APEX is a certified international non-profit
organization dedicated to improving the quality of air transport
services.
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