Travelport Expands Distribution of Qantas' NDC Content

Dark/Light Mode (22/11/22)  Travelport’s agency customers in 52 countries across Asia Pacific (APAC) and the Europe, Middle East and Africa (EMEA) region now have access to Qantas’ NDC content, via the Qantas Distribution Platform, through Travelport+.

In total, Travelport will provide Qantas NDC content, via the Qantas Distribution Platform, to travel retailers located in a total of 68 countries worldwide by the end of 2022 through both Smartpoint and Travelport’s REST/ful JSON API, with a comprehensive set of capabilities including the ability to:

- Search for tailored Qantas Distribution Platform offers, be they a Qantas Frequent Flyer or corporate specific including Qantas’ planned lower priced domestic fares, due to go live by the end of November;

Qantas aircraft at Changi. Picture by Steven Howard of TravelNewsAsia.com

- Place Qantas Distribution Platform bookings on hold, which can later be settled via IATA Bank Settlement Plan with cash or credit card;

- Subsequently modify, void, refund or exchange a NDC ticket, including the exchange of unused tickets;

- Automatically queue schedule changes back to the agent to manage with the passenger;

- Divide and service passengers from multi-passenger bookings.

By the end of January 2023, Travelport will also support the ability to select a seat, adding to the already released capability to book meals and disability special service requests.

The NDC content is also being made more user friendly by adding the ability to mix and match different fare brands and by introducing a new NDC data feed to simplify the synchronization of NDC information in agency mid and back-office systems.

Igor Kwiatkowski, Qantas Executive Manager Global Sales and Distribution said, “Our technology partners play an integral role in ensuring travel retailers can access the dynamic content, features and benefits of the Qantas Distribution Platform. We are delighted that Travelport is making the Qantas Distribution Platform accessible for more travel retailers around the world.”

In addition to Hong Kong, Travelport-connected travel retailers in the following countries across APAC now have access to Qantas’ NDC content, via the Qantas Distribution Platform and Travelport+: Australia, Fiji, French Polynesia, Indonesia, Japan, Malaysia, New Caledonia, New Zealand, Pakistan, Papua New Guinea, Philippines, Singapore, South Korea, Sri Lanka, Thailand and Vietnam.

Travelport-connected travel retailers in the following countries in EMEA also now have access to Qantas’ NDC content, via the Qantas Distribution Platform and Travelport+:  Austria, Bahrain, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Jordan, Kuwait, Lebanon, Luxembourg, Malta, Montenegro, Netherlands, Norway, Oman, Portugal, Qatar, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, UAE and United Kingdom.

“Our partnership with Qantas has helped fuel our position as leaders in NDC and modern travel retailing,” said Damian Hickey, Global Vice President & Global Head of Airline Partners at Travelport. “As we continue to expand and deliver simplified access to Qantas NDC content to even more of our agency customers across APAC and EMEA, we are further accelerating our multi-sourced content strategy with Travelport+.”

To access Qantas’ NDC content, via the Qantas Distribution Platform, through Travelport+, travel retailers must be participating in the Qantas Channel.

See also: Future of Airline Distribution and NDC - Exclusive HD Video Interview with Yanik Hoyles, IATA.

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