Capital A Expands airasia Super App to Thailand

(23 Feb 2022)  Capital A, the company formerly known as the AirAsia Group, officially launched the airasia Super App in Thailand on Monday.

The app offers services that go beyond air travel with flights and hotel bookings, to a meal delivery service with airasia food, a parcel service with airasia xpress, and the soon to be added e-hailing service airasia ride.

Capital A also owns Thai AirAsia via the AirAsia Aviation Group Limited.

“We have combined our 20 years of experience as a leader in low cost air travel and our extensive market base in ASEAN with technological innovations to develop the airasia Super App as it seeks to facilitate the various daily needs and lifestyle trends by offering a comprehensive range of products and services,” said Capital A CEO, Tony Fernandes. “It is a very important business to us, and we expect non-flight revenue to make up 50% of our total revenue within five years.”

Capital A officially launched the airasia Super App in Thailand on Monday.

The company says the airasia Super App currently has 51 million users and plans to double that number by 2026.

In Thailand plans for the airasia Super App consist of the following:

- The app plans to add more domestic carriers and hotels as partners;

- airasia food targets expansion to the vicinity around Bangkok and nationwide within 2022;

- airasia xpress will target door-to-door deliveries within and between provinces; and

- airasia Super App Thailand targets adding 1-2 services in the lifestyle, e-commerce, and fintech categories each year.

Amanda Woo, CEO of airasia Super App said the, “airasia Super App has been recognised as a unicorn in the technological space within less than two years. We evolved from just an airline into a platform that offers over 16 categories of services. Now, we are one of the leading Online Travel Agency (OTA) for the region as we offer a single-stop platform for travel services such as flights from over 700 airlines globally, a large inventory of hotels, apart from offerings such as SNAP, our flight + hotel platform. We are also ramping up our delivery capabilities, leveraging on our acquisition of established names such as Gojek Thai, strengthening our business know-hows and speed to market with services such as food delivery, retail, and e-commerce to same-day parcel delivery and ride hailing. There is so much potential for growth here in Thailand, and we hope that our presence here will be welcomed by all Thais as we expand across the country.”