Michelle Lydon and Calum Laming to Join British Airways

(25 Jan 2022)  British Airways has appointed Michelle Lydon as Chief People Officer and Calum Laming as Director of Business Recovery, effective February and April 2022 respectively.

Michelle will join British Airways from QinetiQ – global experts in defence, aerospace and security – where she worked the company’s Group Human Resources Director.

Calum Laming

Calum (pictured) is currently Chief Customer Officer at Vueling - the Barcelona-based IAG airline - and has previously held a variety of customer, brand, product and marketing roles at Virgin Atlantic, Air New Zealand and Etihad Airways.

“I’m incredibly pleased to welcome Calum and Michelle to British Airways and confirm Colm and Tom in their roles to help us deliver our new vision for the business,” said British Airways’ Chairman and CEO Sean Doyle. “As we recover from the global pandemic, there’s never been a more important time to have a determined, ambitious and supportive leadership team that will put our people and our customers at the heart of everything we do. There’s a lot of work to do but we’re on our way and I’m confident we can create a working culture that allows our people to thrive, deliver excellent customer service and look to a sustainable future while always continuing to do what we do best - connecting Britain with the world and the world with Britain.”

During the pandemic, Colm Lacy and Tom Stevens stepped up on an interim basis to the roles of Chief Commercial Officer and Director of Brand and Customer Experience respectively. Both have now been confirmed in their positions.

Colm started working for British Airways in 1997 as a Finance Analyst, since then holding a number of finance and commercial positions.

Tom joined British Airways on the graduate scheme in 2011, initially working in the procurement team before moving to customer and operational roles.