(25 Feb 2022)
Qatar Airways has signed a new distribution
agreement with Travelport, which will underpin the airline’s omni-channel,
advanced retailing strategy.
The expanded agreement will include, for the first
time, NDC content and advanced travel merchandizing solutions –
delivered via the Travelport+ platform.
“We’re excited about the next chapter with
Travelport supporting our growth ambitions,” said Thierry Antinori,
Chief Commercial Officer at Qatar Airways. “As we look forward to
the recovery in travel, we do not want to add additional obstacles
such as surcharges, restrictions or inefficient technical
solutions, as we deploy new NDC-based product offerings. Our aim
is to provide a consistent shopping experience through all
channels, to meet the expectations of our customers and promote
the success of our travel trade partners.”
Qatar Airways Boeing 787-8 reg: A7-BCN. Picture by Steven Howard of TravelNewsAsia.com
By enabling agencies to shop and book dynamic and
personalized offers, NDC will enable the airline to offer differentiated value
propositions closely tailored to micro customer segments.
The contract now also includes the use of
Travelport’s Rich Content and Branding solution, technology
which provides travel agents with graphically rich images and
descriptions on fares and ancillaries, equipping them to deliver
an equally compelling brand experience, no matter the channel.
“As the world returns to travel, this is an
opportune time to expand our decades-long relationship with Qatar
Airways,” said Jason Clarke, Chief Commercial Officer, Travel
Partners at Travelport. “We share a vision of modern digital
travel retailing, and believe that this combination of NDC
content, cutting-edge merchandizing technology, and advanced data
intelligence – all made possible by our game-changing Travelport+
platform – will enable the agency sales channel to offer travelers
the five-star service Qatar Airways is known for.”
See also:
Future of Airline Distribution and NDC - HD Video and Podcast
Interview with Yanik Hoyles, IATA.
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