Two Senior Executive Appointments at Wharf Hotels

(02 June 2022, 15:44 +07)  Wharf Hotels, a Hong Kong-based hospitality management company consisting of the Marco Polo Hotels and Niccolo Hotels brands, has appointed Alex Chiang as Vice President - Human Resources and promoted Jørgen Christensen to Vice President - Operations.

Alex Chiang

A human resources leader with more than 26 years of experience in Asia Pacific’s hospitality industry, Alex Chiang has oversight of all Human Resources aspects to further Wharf Hotels’ talent development, employee engagement and inclusive culture.

Alex also plays an integral role in strengthening learning and development, succession planning and talent acquisition to support the President’s initiatives.

Alex, who has experience in organisational leadership, performance management, HR analytics and employee relations, has held senior positions in luxury hotel groups.

He earned his Bachelor of Science in Hotel and Catering Management at Oxford Brookes University, Oxford, United Kingdom.

“I am delighted to welcome Jørgen and Alex to Wharf Hotels’ Executive Committee,” said Wharf Hotels President, Thomas Salg. “The group is in a phase of change, and I’m confident both Jørgen and Alex will leverage their expertise and understanding of our operations and organisational leadership respectively to take the brands’ value to the next level, for both internal and external stakeholders. We look forward to the enhancements both gentlemen will achieve in their critical roles.”

Jørgen Christensen

In Jørgen Christensen’s new role, he will lead the operations division in its mission to establish revenue streams for hotels, enhance guest and service experiences, and oversee group brand standards for rooms, restaurants, cars, events and technical services.

With the pandemic transforming the way people connect and travel, Jørgen will play a key role in continuing to reshape and improve service delivery, efficiency and effectiveness to complement new work and social lifestyles. In addition, he will lead a team of project professionals that delivers compliance with multiple regulatory health and safety requirements.

Prior to joining Wharf Hotels, Jørgen served as General Manager of Niccolo Changsha having opened the hotel in 2018.

His proven record of successfully maximising and managing profitability of the hotel also extends to Marco Polo Changzhou, which was sold in February 2022, when he held the position of General Manager from 2015 to 2018.

Jørgen has a Bachelor of Arts in Hospitality Management from Bournemouth University in the United Kingdom and IHTTI School of Hotel Management in Neuchâtel, Switzerland.