Nick Vournakis Takes Charge of CWT’s Global Customer Team

(28 Jan 2022)  Nick Vournakis (pictured below) has taken charge of CWT’s global customer team as EVP and Chief Customer Officer.

Effective immediately, the core leadership team of CWT’s customer unit are as follows:

Nick Vournakis

- Ian Cummings heads up the global Meetings & Events business, and will continue to serve existing customer needs – whether virtually, or in-person and grow new business.

- Robin Handley will lead the newly formed Customer Effectiveness organization, focused on helping client retention, growth and profitability.

- Gregory Harkins will continue in his role, leading Defense & Government customers, as CWT maintains its leading position in providing travel management services to the US military and government.

- Tammy Morgan will lead CWT’s Regional Key Accounts and will be responsible for developing CWT’s national customers across the world.

- Raphael Pasdeloup will assume Nick Vournakis’ prior responsibility of leading our Enterprise Customers organization. Organized around industry verticals, Raphael’s team will continue to manage key global, multinational, and national customer relationships, expanding these across the full width and breadth of CWT’s offering.

- Darren Toohey will continue to lead CWT’s Global Sales Organization, focused on growing CWT’s business globally and across key industry verticals.

“We enter the new year with a healthy balance sheet, a renewed commitment and investment in our technology platform, and with an unparalleled passion to exceed the expectations and needs of our customers,” said Nick Vournakis, EVP and Chief Customer Officer “The customer leadership team are primed for delivering greater client efficiencies, value offerings and personalization this year and beyond.”