Cebu Pacific Changes Checked Baggage Policy

(07 Apr 2022, 12:13 +07)  Cebu Pacific changed its checked baggage policy on Wednesday, to a per piece baggage allowance.

When booking flights, passengers now have the option to purchase either a 20kg or a 32kg allowance – both equivalent to only one piece of check-in luggage.

A maximum of two options can be purchased per traveler, enabling travellers to carry up to 64 kg worth of bags up from the previous 40 kg limit.

Baggage being loaded onto a plane. Picture by Steven Howard of TravelNewsAsia.com

“We have been continuously reviewing our processes to ensure we are able to provide the best customer experience for everyJuan while remaining at par with our global counterparts. This new rule makes the process simpler and more efficient for all, which we believe will result in better management of flight timings," said Candice Iyog, Vice President for Marketing and Customer Experience at Cebu Pacific.

Passengers are encouraged to purchase their baggage allowance when they buy their tickets on the airline's website or mobile app, so they can save up to 64% when compared to the baggage fees at the airport.

The new per piece baggage policy applies to all new bookings with checked baggage.

“We are encouraging our passengers to bring one big bag instead of multiple small bags, so it’ll be easier and faster for them at our bag drop counters,” added Iyog.

Travellers can also avail of additional prepaid baggage allowance to avoid additional fees at the airport.

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