Klook Survey Highlights Latest Travel Trends of Millennials and Gen Zs
in Asia Pacific
(17/08/23)
According to a survey
conducted by the travel and experiences platform Klook, travel is no longer about crossing destinations
off a checklist for Millennials and Gen Zs in Asia Pacific,
instead experiences are now the first consideration factor when planning
for a holiday, trumping accommodation and flight options for this
group, and they’re willing to spend on it too.
As travel becomes more intentional, a majority of
travelers are also prioritizing experiences and making them a
focal point of their trip, with 63% booking their experiences
before they fly.
More than 90% of Millennials and Gen Zs place
importance on unique and memorable experiences during their
travels, with 85% signaling a willingness to invest in them during
their holiday.
Notably, travelers from Thailand, Vietnam, Mainland
China, and India lead the pack across Asia Pacific, with a strong
desire to spend more on nature and outdoor experiences like island
tours, and cultural experiences such as visiting historical sites.
Surprisingly, Gen Zs, who are just beginning to
embark on their careers, are not far behind their Millennial
counterparts in splurging on travel.
One in five Gen Zs are willing to
spend over US$3,000, slightly trailing one in four Millennials who
share the same sentiment. One in three Millennial and Gen Z
travelers are also willing to spend at least US$2,000 on their
next holiday, according to the survey.
The biggest spenders across Asia Pacific
are from Mainland China (58%) and Hong Kong (39%), taking the
top spots in willingness to spend beyond US$3,000 on their next
holiday.
More price-conscious travelers originate from India,
Vietnam and Philippines with the majority willing to up to
US$2,000.
“Embracing a new era of travel, experiences have emerged as a new
coveted currency for the next generation of travelers,
particularly among Millennials and Gen Zs,” said Eric Gnock Fah, COO and
Co-Founder of Klook. “Unique experiences and
activities take precedence in their travel plans as the first
thing they look at, with 85% of travelers willing to invest in
experiences during their holidays. This remarkable shift is a
testament to their increasing desire for authentic experiences,
with their decisions fueled by social media over traditional
sources like search engines and travel guides before embarking on
their next travel adventure.”
Social media is the top inspiration tool for Gen Z
travelers, with more than half using the platform to discover new
destinations and experiences, favoring it over search engines and
travel guides.
While Millennials still prefer to use search
engines (59%), social media comes a very close second (55%)
indicating its rising influence over how travelers seek out
information.
In fact, 90% of millennials and Gen Zs check
online reviews before making their bookings, and rely on travel
content recommendations on social media when planning holidays.
Findings also show that creating social media-worthy content is of
utmost importance for a large majority of travelers (87%),
especially for travelers from India, Philippines and Mainland
China, and one of the main reasons for travel.
“The rise of social media as a travel inspiration
and planning tool is largely due to their interactive nature,
especially with short-form videos and mobile apps,” added Eric Gnock Fah. "It has undeniably become a powerful and dynamic source
of travel inspiration among Millennials and Gen Zs. This lies in
its ability to offer authentic storytelling and personalized
real-time recommendations. This paradigm shift is indicative for
the demographic's desire for meaningful connections and seamless
exploration.”
The majority of Millennials and Gen Zs across Asia
Pacific are becoming more intentional travel planners, with 65%
planning their holidays at least two to six months in advance.
Travelers ranking highest among this bracket come from Singapore
(74%) and Australia (57%), while nearly half of travelers from
Mainland China, Vietnam and Thailand prefer to make holiday plans
in less than two months.
Additionally, Millennials and Gen Zs are
increasingly opting to travel closer to home domestically (60%)
and within Asia Pacific (30%) - with the top three destinations on the
travel wish list being Japan, Thailand and Singapore.
Methodology
Conducted through market research
and public polling platform, Milieu, a total of 2,400
respondents were surveyed across 12 markets, including Australia,
China (Mainland), Hong Kong SAR, India, Japan, Malaysia,
Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.
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