Amadeus Completes Acquisition of Voxel

Dark/Light Mode (15/03/24)  Amadeus has completed its acquisition of Voxel, an electronic invoice and B2B payment solutions specialist for travel sellers, hotels, restaurants and other travel-related companies.

Voxel’s Bavel Platform orchestrates an end-to-end electronic payment process which is used by 50,000+ hotels, 1,000+ tour operators and travel companies, and 3,000+ restaurants and franchises, across 100 countries.

Founded in 1998 and headquartered in Barcelona, Spain, Voxel's 200+ employees have joined Amadeus as part of the deal.

Voxel’s Bavel Platform orchestrates an end-to-end electronic payment process which is used by 50,000+ hotels, 1,000+ tour operators and travel companies, and 3,000+ restaurants and franchises, across 100 countries.

The platform is made up of Bavel Pay, Bavel Billing and Bavel Procurement, and handles more than 100 million transactions per year.

Travellers at Don Muang Airport (DMK) in Bangkok, Thailand. Picture by Steven Howard of TravelNewsAsia.com

“Amadeus is truly at the heart of the travel industry, and we couldn’t be more excited to now be part of the team,” said Àngel Garrido, CEO, Voxel. “Amadeus is global in nature, with travel and technology experts working towards a better door-to-door and connected journey. These attributes, combined with Amadeus’ deep roots in travel, have resulted in an unique opportunity for Voxel and Amadeus to grow faster, and further embed innovative and automated technology; improving not only the processes for travel sellers but also travel providers. The combination of our technology, teams, strong cultural fit, and our connections will no doubt bring us one step closer to smoother travel payments.”

The acquisition will complement Amadeus’ payments business, Outpayce, by enhancing its existing travel sellers’ product suite, whilst expanding in the hospitality segment.

The addition of Voxel solutions to Amadeus’ existing offering means access to a wider range of payments services for travel sellers and a more automated electronic way to manage invoices for tour operators, TMCs, hotel aggregators, and hotels.

The acquisition of Voxel will also help Amadeus better serve its corporate customers by further automating the business travel experience, from reservation and payments to expense management.

“The acquisition of Voxel brings a complementary portfolio of solutions to enrich Amadeus’ end-to-end offering, leveraging smart technology in order to benefit the wider travel eco-system and industry,” said Decius Valmorbida, President, Travel, Amadeus. “Payments are present at every stage of the travel experience. To make the experience of travel better, it’s crucial we ensure smooth, integrated and even invisible payments. We now have a combined team of experts who are passionate about payments, and a breadth of customers who will now be able to leverage the power of Voxel and Amadeus together. This is yet another example of how Amadeus makes travel work better for everyone, everywhere.”

Financial details of the acquisition have not been disclosed.

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